Frequently asked questions

Frequently asked questions

Frequently asked questions

Find answers to all your personal loan questions.

Select a topic

Select a topic

Personal loan basics

What is a personal loan?

How do I qualify for a personal loan?

How are my rates and terms determined?

What can I use my personal loan for?

How much can I borrow?

How long does it take to receive my money?

Application & eligibility

Who can use Rocket Loans?

Where is Rocket Loans available?

How does the Rocket Loans application process work?

Will checking my rate affect my credit score?

Can I reapply for a loan if my application is denied?

Can I get a loan from you if I live outside of the United States?

Payments & fees

How do I make my monthly payment?

What happens if I'm late on making my monthly payment?

What happens if I default on a loan?

Is there an origination fee for my loan?

What is the cost of obtaining a personal loan?

Am I charged a fee if I make an extra payment or pay off my loan early?

If I pay by check, where do I send it?

Are there any hidden fees?

Account management

How do I create an account?

I lost my password. What should I do?

How do I update my account information?

Refinancing

What is a refinance personal loan?

How does the refinance process work?

Will I pay an origination fee if I refinance my loan?

What happens to my old loan when I refinance?

Do I need to make payments on both loans?

Am I charged a fee if I make an extra payment or pay off my loan early?

What happens if I don’t qualify to refinance my loan?

Safety & trust

Why should I use Rocket Loans?

How safe is Rocket Loans to use?

How competitive are the rates at Rocket Loans?

Support & contact

Who can answer questions not addressed here?